Conversations

Creating engagement tribes with social networking platforms: Interview with Rudy Thurston of Omnifuse

Masterclass interview by Michael Moon with Rudy Chief Operating Officer at Omnifuse, on developing social media infrastructure for networked consumers


Delivering Business Intelligence with SaaS: Interview with Mike Beckerle, CTO, Oco Inc.

Masterclass interview by Michael Moon with Mike Beckerle, CTO, Oco, Inc., innovation leader in Software-as-a-Service (SaaS) for business intelligence and what Oco calls “diagonal” markets of a supply chain


Driving Engagement with Multichannel Analytics and Multimodal Content: Interview with Trae Clevenger, VP, Analytics, Targetbase

Michael Moon (MM) conducts masterclass interview with Trae Clevenger (TC), VP, Analytics, a master practitioner of multichannel analytics at Targetbase, a customer engagement agency.


Insider's take on the technologies for search marketing and customer experience management: Interview with Bob Kennedy, subject matter expert

Masterclass interview by Michael Moon with Bob Kennedy, subject matter expert for Internet technologies for search marketing, customer experience management, and brand engagement


Managing the Customer Lifecycle with SaaS: Interview with ew by Michael Moon with Ed Sullivan, CEO, Aria Systems

Masterclass interview by Michael Moon with Ed Sullivan, CEO and Founder of Aria Systems, the leading provider of on-demand billing and customer management solutions


Mashing up Web applications with single sign-on: Interview with Eric Hoffert, CEO, ShareMethods

Masterclass interview by Michael Moon with Eric Hoffert, CEO, ShareMethods, and industry pioneer in Service Oriented Architecture (SOA) systems for digital asset management, social media, and application mash-ups


Provisioning BPM platform as a service—THE missing link in digital supply chain management: Interview with Ismael Ghalimi, CEO, Intalio

Masterclass interview by Michael Moon with Ismael Ghalimi, CEO, Intalio, industry leader in open source business process management (BPM)


Transforming analog marketing operations into digital engagement service providers: Interview with Michael Moon of GISTICS

Peter van Teeseling interviews Michael Moon of GISTICS, an international thought leader and author on customer engagement systems, global brand management, and digital asset management